FAQs

  • What is the age limit for Under 1 Roof Thanet?

    We recommend Under 1 Roof for children of all ages. Our Toddler area is suitable for those up to 4 years with our main frame being suitable for those aged 4-11 years. The drop slide is for ages 5+

  • Why do you do sessions?

    We close in between sessions to fully sanitise and clean the Soft Play, Touch Points & Seating Areas.

  • Do I have to pay for my baby to enter Under 1 Roof?

    We ask for a nominal entry fee of £1.50 for our non walking guests who are to cover capacity limitations and use of facilities such as baby change & food warming facilities. Babes in arms (non crawling) that will not be using the soft play or facilities do not need a ticket.

  • Do I have to pay for the adults joining us?

    With each full paying child ticket (£6.50) you get one free adult ticket. So if you buy 2 children’s tickets @ £6.50 you will get 2 free adult tickets. Extra adults will then be charged £1.50 on the door. This is to cover capacity loss within the centre.

  • Can I bring my own picnic?

    Unfortunately, you will not be permitted to consume any food or drink in the building that has not been purchased in our cafe.

  • Do you cater for food allergies and requirements?

    Yes, we have various Vegan options as well as a knowledgeable kitchen team who can cater for allergies!